Question 1

What's your minimum order quantity?

Accepted Answer

We accept orders as small as 6 pieces.

Question 2

How fast can you turn around an order?

Accepted Answer

Standard turnaround is 7-10 business days. Rush orders available.

Question 3

Can you come to our location with samples?

Accepted Answer

Absolutely! We offer in-person sample presentations, just schedule a visit.

Question 4

Do you handle both screen printing and embroidery?

Accepted Answer

Yes! Both are done fully in-house for complete quality control.

Question 5

Can I reorder the same design later?

Accepted Answer

Yes, we keep your files on record for easy reorders anytime.

Question 6

Do you ship nationwide?

Accepted Answer

Yes, we ship across the US. Local NY/NJ clients can arrange pickup.

Question 7

What file formats do you accept for logos?

Accepted Answer

We prefer vector files (AI, EPS, PDF) but can also work with high-res images.

Question 8

Can you print individual names or positions on each piece?

Accepted Answer

Yes! We offer name, title, and custom text on individual garments.

Question 9

Do you work with healthcare facilities?

Accepted Answer

Absolutely! We embroider scrubs, lab coats, and medical staff apparel with logos and individual names.

Question 10

What types of healthcare facilities do you work with?

Accepted Answer

We work with hospitals, medical offices, dental clinics, home health agencies, assisted living facilities, physical therapy practices, and veterinary clinics.

Question 11

Can you color-code uniforms by department?

Accepted Answer

Yes! We can customize apparel by department using different colors, making it easy to identify staff roles at a glance.

Question 12

How do I reorder when I hire new staff?

Accepted Answer

Easy, we keep all your logo files and order details on record. Just contact us with the new staff names and sizes and we'll handle the rest.

Question 13

What is the turnaround time for healthcare uniforms?

Accepted Answer

Standard turnaround is typically 5–10 business days. Rush orders are also as soon as next day delivery, contact us for details and availability.

Question 14

Can you handle orders for multiple company locations?

Accepted Answer

Yes! We manage multi-location corporate orders with consistent branding across every site.

Question 15

Do you offer corporate accounts?

Accepted Answer

Yes! Corporate accounts get dedicated pricing, a personal rep, and priority service for ongoing orders.

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